LX Pantos

e-Commerce

LX Pantos provides a one-stop service covering the entire process of e-commerce logistics, from order placement to delivery.

LX Pantos Logistics EC,
connecting customers to
the world of e-Commerce.

We offer comprehensive e-Commerce services such as freight order placement, warehousing, storage, domestic transportation, customs clearance, overseas transportation, fulfillment, and returns, etc.

Features of our services

The three core elements of delivery, fulfillment, and system are organically connected to add value to logistics and provide differentiated e-Commerce logistics services that bring about the highest level of customer satisfaction.

  • System
  • Domestic
    delivery
    /overseas
    express
    delivery
  • Fulfillment
  • No. 1 in KoreaEC export volume
  • 9 million boxesVolume handled
    per year
  • 360 networks
    in 40 countries Global network
  • Over 45 yearsLogistics industry
    experience
  • Over 240 e-Commerce
    customers
  • 71 oversea,
    31 domesticGlobal EC fulfillment
LX Pantos Logistics’
e-Commerce
  • End-to-End total logistics service
  • Operation of specialized warehouses for each industry and flexible response to events
  • Competitiveness in domestic/overseas delivery
  • Tie-up with shopping malls and one-stop logistics service through integrated system
  • Overseas fulfillment

End-to-End total logistics service

Domestic transportation
  • Order
  • Fulfillment
  • Delivery
International express
  • Customs
    clearance
    (export)
  • Sea/air
    shipping
  • Customs
    clearance
    (import)
Overseas transportation
  • Warehouse
    at destination
  • Delivery
  • Customer

Our e-commerce logistics service offers stable and quick services such as order placement, fulfillment, domestic transportation, as well as international express, customs clearance, and overseas delivery, etc. for CBT(Cross Border Trading).

  • Domestic transportation : Next-day domestic delivery service and real-time visibility from shipment to delivery
  • International express : ‘Next-day delivery service’ available in Asia via a global network that is the best in Korea
  • Overseas transportation : Overseas last mile service via overseas bases and local partners

Operation of specialized warehouses for each industry and flexible response to events

We offer integrated logistics services, from basic warehouse operations such as product warehousing and inventory management to domestic/overseas e-Commerce fulfillment services specialized for each industry and flexible warehouse operation according to changes in volume during events/peak seasons.

  • Experience in handling event/peak season volume for many large customers
  • 100 warehouses and automation facilities for optimal operation at main global bases
  • Stock quantity / safe inventory management by production date/channel
  • Specialized distribution and processing services for e-Commerce(product packaging, customized engraving/letter service, video recording of product packing by item, etc.)

Competitiveness in domestic/overseas delivery

Through competitive domestic/overseas freight rates based on massive volume, we offer various overseas delivery services such as export/import/three-country traffic delivery, etc., as well as domestic delivery service via numerous partners.

  • Various delivery services(In-house express service / partnership service with global express companies)
  • e-Commerce import/export customs clearance experts
  • Reverse logistics for all countries across the world
  • Linkup with major courier systems in Korea to provide efficient service

Tie-up with shopping malls and one-stop logistics service through integrated system

We offer integrated logistics services from warehousing to fulfillment, delivery, visibility and customer service through an integrated system linked to shopping malls, order/warehouse management functions, and delivery/express shipping companies.

  • Order management(automated collection of domestic/overseas orders, automated order editing, automated address clarification, etc.)
  • Worldwide real-time shipment tracking, provision of customized information
  • Tie-up with overseas shopping malls(Amazon, shopify, Lazada, Qoo10) and domestic shopping malls(Naver, Coupang, Kakao, SSG, Gmarket)
  • Logistics customer service related batch collection and claim response(order change, cancellation, return, exchange, refund, etc.)

Fulfillment service

In this service, customer orders from online sales channels are collected in real time, and we are entrusted with the warehousing, inventory management, and domestic/overseas delivery of the seller's products to the customer. We operate a fulfillment center close to the metropolitan area and offer high-quality fulfillment services to various online sellers of household goods, food, and fashion, etc.

  • Order
    management

    Product registration service through
    LX Pantos Logistics' order management system

  • Order collection

    The LX Pantos Logistics' system is linked to shopping malls to provide automated order collection without Excel work

  • Warehouse
    receiving of products

    Upon receival of goods, barcodes are attached to products for serial number management

  • Product
    packaging

    Optimized product packaging and labeling service for each product

  • Delivery
    management

    Delivery waybill printing and invoice forwarding service

  • Inventory
    management

    Inventory storage at designated locations and real-time inventory management

  • Domestic/overseas delivery

    ONE STOP service management for domestic and overseas deliveries

  • Purchase/management of secondary materials

    Proxy-buying of secondary materials at affordable prices and storage management of the materials

Overseas fulfillment

From overseas expansion to local operations, we offer customers stable overseas fulfillment services based on our global network and operational know-how of overseas e-Commerce warehousing.

  • Operation of optimal bases tailored to customer needs via our global network
  • Rapid response through a dedicated team
  • Collaboration with competitive delivery partners
  • Linking of order and warehouse management systems to provide integrated management both domestically and internationally

Standardized basic service provided on a regular basis

LX PantosEXPRESSIn-house operation-based EC shipping
Door-to-door international transportation by air for EC only via LX Pantos Logistics' in-house operations
LX Pantos ECFULFILLMENT SERVICEFulfillment & Last-Mile
Domestic storage and delivery service for EC only

High-end service that provides differentiated value and benefits as compared with basic service

LX Pantos ECCOURIER EXPRESSEC shipping in partnership with global express companies
Premium international transportation service for EC only through partnerships with global express companies

Specialized service provided for special purposes or according to item characteristics

LX Pantos ECEXPRESS AIR/SEA ONLYEC international shipping
(excluding import customs)
An EC-only service with EC Express features except for import customs clearance and last mile delivery
LX Pantos ECEXPRESS AIR/SEA & CUSTOMSEC international shipping
(including import customs)
Transportation service with EC Express features that include customs clearance for imports and delivery to the customer's preferred location
LX Pantos ECCHINA GDCChina GDC affiliated EC shipping
End-to-End EC cargo-only transportation service for ‘export from Europe/America’ and ‘import/export from China or import/export to China’ via GDC in China
  • Europe/Americas → China(GDC) → Korea(Incheon)
  • Europe/Americas → China(GDC) → Korea T/S(Incheon) → Japan and Intra Asia
  • China(GDC) ⇆ Korea(Incheon)
LX Pantos ECFULFILLMENT SERVICEGlobal fulfillment & last mile
EC logistics services that include warehouse operation via our global network, product and order management, and VAS, etc. for customers who need overseas fulfillment services and last mile delivery.

Video introducing
our e-Commerce services

Introducing 'ePantos', an LX Pantos Logistics' e-Commerce platform that offers sellers a one stop solution to their concerns amongst the numerous demands of shopping mall sites and the various needs of consumers.

Go to Reservation·Tracking site

Contact Person

EC Sales(W&D)
james.yoo@lxpantos.com
EC Sales(Forwarding)
younghoon.kim@lxpantos.com
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